Privacy Policy & Terms of Service
Effective date: August 16, 2025
Welcome to Norascale. We help businesses unlock growth with AI-powered automation and scaling solutions. By using our website and services, you agree to the terms outlined below.
AI Automation & App Development in Dubai.
1. Information We Collect
We may collect:
- Personal Info: Name, email, phone number, WhatsApp, company details, and billing info.
- Technical Info: IP address, browser type, device, operating system, and browsing activity.
- Cookies: To improve your experience and understand how our site is used.
2. How We Use Your Information
We use your information to:
- Deliver and improve our services.
- Process payments securely.
- Respond to your inquiries and support requests.
- Share updates about your project.
- Send newsletters, insights, or offers you may find useful (you can unsubscribe anytime).
3. Data Sharing & Security
- We don’t sell your personal data.
- We only share it with trusted service providers (like payment processors and hosting platforms) when necessary.
- We follow industry-standard security practices to keep your data safe.
4. Your Rights
- You can access, update, or request deletion of your data.
- You can opt out of marketing emails and WhatsApp messages anytime.
5. Services & Payments
- Norascale provides AI automation consulting and system integration services.
- Payments follow the agreed terms in your contract. Delayed payments may pause service delivery.
6. Intellectual Property
- Once full payment is made, all deliverables (automations, documentation, strategies) are yours.
- We may showcase general testimonials and client success stories. Specific project details will only be shared privately with prospects during consultations, and always with your consent.
7. Client Responsibilities
- Please provide content, feedback, and access on time so we can deliver smoothly.
- Extra revisions or requests outside the agreed scope may incur additional costs.
8. Limitation of Liability
- We’re not responsible for issues caused by third-party tools, integrations, or changes made after delivery.
- We can’t guarantee exact revenue or performance outcomes (though we’ll work hard to maximize your results).
9. Termination & Refund Policy
- Either party may end the agreement with notice.
- Work completed up to the termination date will be billed.
- Refunds are only possible if no work has started (best practice in consulting).
10. Updates
We may update this policy occasionally. The latest version will always be available on this page.